StoreHub review: a POS system for small shops and cafés
Tuesday, 29 September 2026
· by Admin
StoreHub is a Malaysian cloud-based point-of-sale (POS) system founded in Kuala Lumpur in 2013. It is built for retail stores and food and beverage businesses such as cafés, restaurants, bubble tea shops and boutiques. Beyond the cash register, it offers inventory, customer loyalty, online ordering and reporting tools in one system. We tested StoreHub with a small café setup, from first-time setup to daily service and end-of-day reports.
Overview
- Founded: 2013, Kuala Lumpur
- Category: POS system, retail and F&B SaaS
- Platforms: POS app on tablets, with a web-based BackOffice for owners
- Business types: Retail, cafés, restaurants, kiosks and multi-outlet chains
- Pricing: Monthly or yearly subscription plans, with hardware sold separately
Key features
- Fast checkout: a clean, tablet-friendly selling screen with product photos, modifiers (like less sugar or extra shot), discounts and split bills.
- Multiple payment methods: accept cash, cards and popular e-wallets, all recorded in the same system.
- Inventory management: track stock levels, get low-stock alerts, manage suppliers and transfer stock between outlets.
- Customer loyalty (CRM): collect customer details, reward repeat visits with cashback and send promotions.
- Online and QR ordering: through Beep, customers can scan a QR code at the table to order and pay, or order online for pickup and delivery.
- Kitchen display and printing: send orders to kitchen printers or displays so the kitchen sees orders instantly.
- Staff management: set different access levels for staff, track clock-in and clock-out, and monitor sales by employee.
- Reports and analytics: see sales by product, category, hour, outlet and staff from the BackOffice.
- Multi-outlet support: manage menus, prices and stock across several branches from one account.
The tech behind it
StoreHub is cloud-based, which means your sales, inventory and customer data are synced to the cloud. Owners can check the business from anywhere using the BackOffice on a laptop or phone, without being at the shop. The POS app is designed to keep selling even when the internet connection drops, then syncs the data once the connection is back. This is important for Malaysian shops where Wi-Fi can be unstable. StoreHub also connects with supported hardware such as receipt printers, cash drawers, barcode scanners and card terminals, and it keeps up with local requirements such as e-Invoicing.
How to use it
- Sign up and choose a plan that fits your business size.
- Set up your products or menu, including prices, categories and modifiers in the BackOffice.
- Install the POS app on your tablet and connect your printer and cash drawer.
- Add staff accounts with the right access levels.
- Start selling, then review your daily reports from the BackOffice.
- Turn on loyalty and QR ordering once your daily operations are running smoothly.
Benefits
- Faster service: quick checkout and QR ordering shorten queues during peak hours.
- Fewer mistakes: orders go straight to the kitchen, reducing handwriting and communication errors.
- Better stock control: fewer surprises from running out of best sellers or over-ordering.
- Repeat customers: loyalty and cashback encourage people to come back.
- Remote monitoring: owners can track sales and staff performance from anywhere.
- Room to grow: easy to add new outlets as the business expands.
Who is it for?
StoreHub is a great fit for cafés, restaurants, bubble tea shops, bakeries, retail boutiques and small chains that want more than a basic cash register. It is especially useful for owners who manage more than one outlet or who are not at the shop every day.
What we liked
- Clean, easy checkout that new staff learned within a day.
- Inventory tracking and low-stock alerts are practical and easy to understand.
- Cloud reports let us check sales from home.
- QR ordering and loyalty are built in, so there is no need for separate apps.
- It continued working during a short internet outage.
What could be better
- Subscription pricing may feel high for very small or home-based businesses.
- Advanced features like multi-outlet inventory take time to set up properly.
- Hardware such as tablets and printers is an extra cost.
- Some advanced reports and features are only available on higher plans.
Tips for new users
- Prepare your product list and photos before setup to save time.
- Start with the core features, then add loyalty and QR ordering later.
- Set staff permissions carefully so only managers can give discounts or refunds.
- Check your hourly sales report to plan staffing for peak times.
Verdict: 4/5. StoreHub is a solid, growth-ready POS for Malaysian shops and cafés. It combines checkout, inventory, loyalty and online ordering in one system. The cost may be a stretch for very small businesses, but for growing outlets it is a strong investment.
Similar apps you can try
- Slurp!: a Malaysian POS system focused on food and beverage businesses, with table ordering and kitchen management.
- Qashier: an all-in-one POS terminal with built-in card payments, popular with small retail and F&B outlets.
- Xilnex: a Malaysian retail POS and management system suited for multi-outlet retail chains.
- Loyverse: a free POS app for small shops and cafés, a good starting point for very small businesses on a tight budget.